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Privacy Notice
DallasNovelty.com
Privacy Policy
- Our
Guarantee
Maintaining your privacy and providing a hassle-free, enjoyable, and discreet
shopping experience is of utmost importance to us.
We will never
sell, rent, or share any information about you or your order to anyone for any
reason. The information you supply for your order is used to discreetly
deliver the items you've purchased. Once you've received your order, you may occasionally
hear from us via email unless you've requested otherwise.
We may periodically make changes to this Privacy Policy. It is your responsibility
to review this Privacy Policy frequently and remain informed about any changes to it.
- Billing
Information
Once your order is shipped, your credit card or online check information is removed
from our database and can not be accessed by anyone for any reason. If you are paying by
credit card, the charges on your statement will read as originating from "Maco Products/Dallas
Novelty" and will include a toll-free number, as required.
- Shipping
Information
All orders are shipped discreetly in a plain, cardboard box. The shipping label
will identify the shipper as "Maco Products/Dallas Novelty" and will not reference
"DallasNovelty.com", "Sex Toy" or any other identifying description related to products
designed for adults. For International shipments which require a declarations page
identifying the contents of the package, the following generic descriptions will be
used.
Fleshlight Inserts = Gel Sleeves
Fleshlight Cases = Plastic Housing
Lubricant = Water Based Liquid
Vibrators = Massagers
Chastity/Bondage = Novelty Restraints
- Contact
Methods
Once you've placed an order at www.DallasNovelty.com, you will receive two emails
if you choose to include a valid email address: one confirms your order for future
reference, the other includes important shipping information, including your FedEx or USPS
tracking number. If we have difficulty processing your order or there are complications
related to shipping and delivering your package, you may also receive email contact or
attempts to reach you by phone. HOWEVER, all customer service representatives are trained
to identify themselves as representatives of "Maco Products/Dallas Novelty" and to disclose
the reason for contact only to the person whose name appears on the order. Furthermore,
representatives will never leave voice messages (unless verbal or written consent is given
by the customer during a prior point of contact). From time to time we may send out
promotions to existing customers. If you ever receive any unwanted contact from us that is
unsolicited, please Contact Us so that we can promptly make
the necessary correction.
- Cookies
Cookies are very tiny text files that are stored on your computer when you visit
certain web pages that record your preferences. We use cookies to keep track of what you
have in your shopping cart and to learn more about how our visitors navigate our website.
They cannot harm your computer and they do not contain any personal or private information.
You must accept cookies to shop at www.DallasNovelty.com. For customers concerned about
maintaining the confidentiality of credit card purchases over the Internet, we recommend
placing your order by phone: call toll-free (888) 638-0682
- IMPORTANT
NOTE:
By registering with www.DallasNovelty.com, purchasing products from
www.DallasNovelty.com or providing www.DallasNovelty.com with any information, you
represent to www.DallasNovelty.com that you are 18 years of age or older and that any
information you provide to us about a third party is for a third party that is 18 years of
age or older.
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